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The Official Web Site of the State of South Carolina

The Supervised Annual Report is due April 15, 2024.  Forms and instructions can be found here.  All reports must be submitted on the provided excel form.




File a Complaint

To avoid any delay investigating your complaint, please be sure to file with the correct agency as listed below. The Division will attempt to forward any incorrect filings to the appropriate agency.

  1. For complaints regarding a Consumer Loan ("Personal Loan" or "Title Loan") or a Deferred Presentment Transaction ("Payday Loan") please file with the South Carolina Department of Consumer Affairs.

  2. For complaints regarding a Mortgage Loan through a Bank, please file with the federal Consumer Financial Protection Bureau.

  3. For complaints related to any other Mortgage Loan, please file with our Division. You may email us at Please list “Mortgage Complaints” in the subject line of the email. In your email please include your full name and a brief description of your complaint. Do not include any attachments or personal information i.e. social security numbers, account numbers, credit/ debit card numbers, etc. once your complaint has been received and reviewed, someone will contact you with instructions on how to send the necessary documents securely. If you prefer you may mail your complaint via U.S Mail to the below address.

Consumer Finance Division                           
1205 Pendleton Street
Suite 306
Columbia, SC 29201
Attn: Mortgage Complaints